Privacy Notice - Your Rights

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Your Health Information Rights

The health and billing records we maintain are the physical property of the doctor’s office.  You have the following rights with respect to your Protected Health Information.

1. Request a restriction on certain uses and disclosures of your health information by delivering the request in writing to our office – we are not required to grant the request but we will comply with any request granted;
   

    

2. Obtain a paper copy of the Notice of Privacy Practices for Protected Health Information (“Notice”) by making a request at our office;
   

    

3. Right to inspect and copy your health record and billing record – you may exercise this right by delivering the request in writing to our office; appeal a denial of access to your protected health information except in certain circumstances;
   

    

4. Right to request that your health care record be amended to correct incomplete or incorrect information by delivering a written request to our office.  (The physician or other health care provider is not required to make such amendments); you may file a statement of disagreement if your amendment is denied, and require that the request for amendment and any denial be attached in all future disclosures of your protected health information;
   

    

5. Right to receive an accounting of disclosures of your health information as required to be maintained by law by delivering a written request to our office.  An accounting will not include internal uses of information for treatment, payment, or operations, disclosures made to you or made at your request, or disclosures made to family members or friends in the course of providing care;
   

    

6. Right to confidential communication by requesting that communication of your health information be made by alternative means or at an alternative location by delivering the request in writing to our office, and,    

If you want to exercise any of the above rights, please contact Sandi Crabtree at 865-481-0200, 200 New York Avenue, Suite 150, Oak Ridge, Tennessee 37830, in person or in writing, during normal hours.  She will provide you with assistance on the steps to take to exercise your rights.